Loader Building Issues

Incident Report for Beefree

Resolved

The issue has been mitigated by rolling back the impacted component, and all services are now stable. While the immediate incident is resolved, we will be conducting further work to ensure a long-term fix and prevent recurrence.

Posted Mar 11, 2025 - 15:02 EDT

Monitoring

The co-editing functionality is now working again. The issue with the service has been resolved. We are still monitoring the service closely to ensure everything continues to function as expected.

Posted Mar 11, 2025 - 14:32 EDT

Identified

We have identified the cause of the issue with the service powering the co-editing functionality. Our team is actively working on a solution and will provide further updates shortly.

Posted Mar 11, 2025 - 14:18 EDT

Investigating

Our developers are currently investigating an issue related to co-editing, which may cause the builder to not load completely.

Posted Mar 11, 2025 - 13:38 EDT

This incident affected: Web Portal.